Question 1

What makes Divinely Elegant Vines wines unique?

Accepted Answer

Our wines are carefully sourced from renowned vineyards in the California region using sustainable farming practices, known for their exceptional quality and craftsmanship. Each bottle is handpicked by our team of experts to ensure an unparalleled tasting experience.

Question 2

Do you offer international shipping?

Accepted Answer

At the moment, we only offer shipping within the United States to 47 states. We are working on expanding our shipping capabilities to include international destinations in the future.

Question 3

Can I customize my wine club subscription?

Accepted Answer

Yes, we offer customizable wine club subscriptions to cater to your individual preferences. Whether you prefer reds, whites, or a mix of both, our team can tailor your subscription to suit your taste. Please fill out form on the Wine Club page for further details.

Question 4

What is included in a typical wine club shipment?

Accepted Answer

Each wine club shipment includes a selection of carefully curated bottles based on your chosen subscription plan. Additionally, members may receive exclusive perks such as tasting notes, food pairing suggestions, free delivery, and access to members-only events.

Question 5

How often will I receive my wine club shipments?

Accepted Answer

Wine club shipments are typically sent out on a monthly, quarterly, or yearly basis, depending on your chosen subscription plan. You can customize the frequency of your shipments to best fit your preferences and consumption habits.

Question 6

What if I receive a damaged or defective bottle?

Accepted Answer

We take great care in packaging our wines to ensure they arrive safely at your doorstep. However, if you receive a damaged or defective bottle, please contact our customer service team immediately for assistance. We will work to resolve the issue and ensure your satisfaction.

Question 7

Do you have a satisfaction guarantee?

Accepted Answer

Yes, we stand behind the quality of our wines and strive for 100% customer satisfaction. If for any reason you are not completely satisfied with your purchase, please contact us and we will do our best to make it right.

Question 8

How can I cancel my wine club subscription?

Accepted Answer

You can cancel your subscriptions anytime by going to your personal Members page and clicking on my Subscriptions. From there, you can easily manage your subscription preferences, including canceling your wine subscription. We understand that circumstances may change, and we want to make the process as easy as possible for our valued customers.

Question 9

Do I need to be 21 or older to place an order?

Accepted Answer

Yes. Because our products include alcohol, you must be 21 or older to make a purchase. A valid ID may be required at checkout or upon delivery, depending on local laws.

Question 10

Do you offer tasting room events or private experiences in Georgia?

Accepted Answer

Yes. Our Georgia experience is designed to be more than a bar, with curated tastings and select events that may include live jazz and educational wine appreciation. Please check our event updates or contact us for the latest schedule and reservation details.

Question 11

What payment methods do you accept?

Accepted Answer

We currently accept major credit cards and PayPal for secure checkout.

Question 12

How long does shipping usually take?

Accepted Answer

Once your order is confirmed, we prepare it for shipment as quickly as possible. Delivery time depends on your location and the carrier, and you will receive tracking details as soon as your order ships.

Karaoke Thursdays W/ DJ Sleazy Sloth 9/17
Austell Location

FAQ

What makes Divinely Elegant Vines wines unique?

Do you offer international shipping?

Can I customize my wine club subscription?

What is included in a typical wine club shipment?

How often will I receive my wine club shipments?

What if I receive a damaged or defective bottle?

Do you have a satisfaction guarantee?

How can I cancel my wine club subscription?

Do I need to be 21 or older to place an order?

Do you offer tasting room events or private experiences in Georgia?

What payment methods do you accept?

How long does shipping usually take?

CONTACT

SUBSCRIBE

Karaoke Thursdays W/ DJ Sleazy Sloth 9/17 Austell Location

FAQ

What makes Divinely Elegant Vines wines unique?

Do you offer international shipping?

Can I customize my wine club subscription?

What is included in a typical wine club shipment?

How often will I receive my wine club shipments?

What if I receive a damaged or defective bottle?

Do you have a satisfaction guarantee?

How can I cancel my wine club subscription?

Do I need to be 21 or older to place an order?

Do you offer tasting room events or private experiences in Georgia?

What payment methods do you accept?

How long does shipping usually take?

CONTACT

SUBSCRIBE

Karaoke Thursdays W/ DJ Sleazy Sloth 9/17
Austell Location