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FAQ

  • What makes Divinely Elegant Vines wines unique?
    Our wines are carefully sourced from renowned vineyards in the California region using sustainable farming practices, known for their exceptional quality and craftsmanship. Each bottle is handpicked by our team of experts to ensure an unparalleled tasting experience.
  • Do you offer international shipping?
    At the moment, we only offer shipping within the United States to 47 states. We are working on expanding our shipping capabilities to include international destinations in the future.
  • Can I customize my wine club subscription?
    Yes, we offer customizable wine club subscriptions to cater to your individual preferences. Whether you prefer reds, whites, or a mix of both, our team can tailor your subscription to suit your taste. Please fill out form on the Wine Club page for further details.
  • What is included in a typical wine club shipment?
    Each wine club shipment includes a selection of carefully curated bottles based on your chosen subscription plan. Additionally, members may receive exclusive perks such as tasting notes, food pairing suggestions, free delivery, and access to members-only events.
  • How often will I receive my wine club shipments?
    Wine club shipments are typically sent out on a monthly, quarterly, or yearly basis, depending on your chosen subscription plan. You can customize the frequency of your shipments to best fit your preferences and consumption habits.
  • What if I receive a damaged or defective bottle?
    We take great care in packaging our wines to ensure they arrive safely at your doorstep. However, if you receive a damaged or defective bottle, please contact our customer service team immediately for assistance. We will work to resolve the issue and ensure your satisfaction.
  • Do you have a satisfaction guarantee?
    Yes, we stand behind the quality of our wines and strive for 100% customer satisfaction. If for any reason you are not completely satisfied with your purchase, please contact us and we will do our best to make it right.
  • How can I cancel my wine club subscription?
    You can cancel your subscriptions anytime by going to your personal Members page and clicking on my Subscriptions. From there, you can easily manage your subscription preferences, including canceling your wine subscription. We understand that circumstances may change, and we want to make the process as easy as possible for our valued customers.
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